Shipping Policy

Our commitment is to ensure your shopping experience is as bold, fresh, and fun as our products. This Shipping Policy explains how we handle shipping and delivery of your orders.

At Pulp, we strive to deliver your products as quickly as possible. All orders are processed and dispatched within 24 hours of order confirmation. Once shipped, you can expect delivery within 5 business days across India.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website.

Please ensure that your delivery address is complete and accurate to avoid any delays. Pulp is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.

Our delivery partner will make two attempts to deliver your order. If you are unavailable during these attempts, the package will be returned to our warehouse. In such cases, please contact our customer service team to arrange a re-delivery.

If your package arrives damaged or is lost in transit, please contact our customer service team immediately at hello@thepulp.shop or call us at +91-8074233604. Provide your order number and a description of the issue. We will work with the carrier to resolve the problem and ensure you receive your products.

If you have any questions or concerns about our Shipping Policy, please contact us at hello@thepulp.shop or call us at +91-8074233604. Our customer service team is here to assist you and ensure a smooth delivery experience.